Future Proofing your Organisation with Lean – Episode 4 Peak Planning at An Post

In this week’s podcast, we are joined by David Murray, Head of Mails Operational Excellence at An Post. David explains how An Post adopted the Lean methodology which has enabled it to plan for and deal with peak demand. As people turn more and more to online shopping this brings its own challenges for the postal service as the traditional letter volumes are decreasing while parcel volumes are ever-growing.