Cultural Change Through Lean for Local Government – Episode 4

‘The tools captured through Lean and its applicability across multiple platforms and spaces has really transformed how I personally function as both an employee and a leader. Lean challenges us to look at how we do the things we do…I would say it challenges me to ask questions versus providing answers, and that curiosity can help get to the root cause of issues versus looking at quick fixes that often result in a resurfacing of problems.’ On this week’s episode we are speaking to Kinza Trimm, Corporate Efficiency and Strategic Initiatives Manager for the City of Grande Prairie in Alberta. Kinza gives us an overview of the structure and growth of the city’s Lean program, and the impact it is having on its organisational culture.