Lean and Six Sigma in Healthcare
All short courses are delivered 100% online and structured to fit the schedules of busy professionals.
Program Content & Structure
The following objectives will be achieved as part of the program content
- Recognize how normal distributions represent processes
- Describe the concepts of normal distribution, mean, and standard deviation
- Apply the concept of “sigma” to describe errors and defects in a process
- Use Six Sigma methodology to design and refine healthcare processes
- Describe the Six Sigma approach to reducing variation in healthcare
- Recognize the goals and tools associated with each phase of the Six Sigma DMAIC cycle
Organizations we have worked with








Why this program?
Using health sector examples and applications, this course introduces the basic mechanism of Six Sigma: reducing variation and improving quality through statistical analysis and the DMAIC (Define-Measure-Analyze-Improve-Control) methodology. It explains foundational concepts and assumptions about how health service processes work, and how Six Sigma tools can reduce errors in those processes and their outputs. The course examines how the Six Sigma tools and method support Lean in streamlining processes, reducing waste, and increasing efficiency and patient/client satisfaction. A relevant health sector case study provides a context for the concepts taught and course learnings are reinforced through review questions at the end.
Who is this program for?
This program is aimed at health professionals such as Quality Improvement Specialists, Operations Managers, Medical Directors, Nurse Practitioners and Physicians from organizations across the health sector including hospitals, health authorities, mental health and addictions, youth services, long term care, public and community health.
Learn from leaders
All our Lean Healthcare belt programs are developed and delivered by accomplished Lean Healthcare and clinical experts. Experts who have worked at the coalface and have tangible experience putting theory to practical use in real world environments.
Chris Chadwick
Chris has extensive experience managing teams and projects within the healthcare and manufacturing industries. He has been able to utilize his training in varied methodologies to complete numerous projects using diverse approaches of Lean, Six Sigma and Shainin. For over ten years, Chris has managed a continuous improvement team as a Lean and Six Sigma Black Belt. During this time, he has enabled organizations to achieve significant cost savings through the development of efficient processes...
Lean and Six Sigma are two powerful methodologies with different origins, toolkits, and approaches. When deployed together, they complement each other to multiply the effectiveness of improvement initiatives. Lean Six Sigma brings the combined power of these two approaches to any improvement effort in a healthcare context. Using healthcare examples and applications, this course introduces the basic mechanism of Six Sigma: reducing variation and improving quality through statistical analysis and DMAIC (Define-Measure-Analyze-Improve-Control) methodology. It explains foundational concepts and assumptions about how processes work, and how Six Sigma tools can reduce errors in those processes and their outputs. The course examines how the Six Sigma tools and method support Lean in streamlining processes, reducing waste, and increasing efficiency and patient/customer satisfaction.
2 hours
Practitioner
Program Fees & Enrolment
The program fees per region are outlined below. All prices are exclusive of tax.
Our Core Activities
Any questions?
If you have any further questions, or want to register a group, get in touch:
Europe - Ireland
Rossleague,
Cobh,
Co. Cork,
Ireland,
P24 AD90
Tel:
Email: info@leadingedgegroup.com
North America - Canada
60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,
Canada
Tel: +1 (416) 637 5074
Email: info@leadingedgegroup.com
Oceania - Australia
LEI Group Australia
1/76 Heller St
BRUNSWICK WEST
VIC 3055
ABN: 13 602 420 244
Tel: + 61 (03) 9854 6136
Email: info@leadingedgegroup.com