Sustaining and Controlling Improvements

Organizational transformation is a long-term goal, and only happens when an organization’s strategic capabilities are built and sustained over a long period of time. Sustaining Lean improvement requires an employee-supported Lean culture, timely communication, interlocking leadership involvement, and the capacity to wield a variety of control and monitoring tools. This course surveys the key constituents of a Lean culture, and introduces tools and systems used by leading organizations both to maintain improvements and continually reach for more. The course examines tools and practices such as leader standard work, huddles, Andon, control plans, performance audits, Lean documentation, and statistical process control (SPC).