Lean Quality Improvement Training

Leading Edge Group in collaboration with the Canadian Centre for Accreditation (CCA) offers Lean Quality Improvement training catered specifically for community-based health and social services.

Registrations are now open for our 2025 live online instructor-led Lean Quality Improvement training workshops.

Find out more about the training programs and the registration links below:

Lean Quality Improvement Green Belt Training

  • October 21st, 22nd and 23rd, 2025
  • October 28th, 30th and 31st, 2025

Time: 9:00 am – 12:30 pm EST

Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied in community health and social services settings to increase efficiency and quality of service; improve access to services; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The Green Belt program will develop the capability and skills to lead improvement initiatives within your organization.

The program enables immediate application and benefit through a requirement to complete a workplace improvement project. This ‘apply-it now’ approach can generate tangible benefits for your organization. For example, recent Green Belt projects have focused on improving:

  • Digitize policy review cycle through maximizing existing IT infrastructure capabilities
  • Increase number of client satisfaction survey responses received
  • Optimize agency-wide evaluation surveys
  • Improve client experience by decreasing client wait times

As well as live instructor-led training, participants receive access to a subject matter expert mentor throughout the program. Our mentors have significant experience supporting public health organizations and will provide guidance on all aspects of the program – subject matter queries, project scoping and execution.

Prerequisite: Lean Quality Improvement Yellow Belt Certification

REGISTER HERE: Lean Quality Improvement Green Belt Training| Canadian Centre For Accreditation

Quality Improvement Leadership Training

  • January 20th, 2026
  • January 21st, 2026

Time:  1:00 pm – 4:30 pm EST

This training program emphasizes building a QI culture by focusing on leadership skills, process optimization and systemic improvements to deliver client-centered services efficiently.

Participants will develop a tailored framework and high-level strategy for sustainable success. Upon completion, participants will be able to effectively sponsor, manage and sustain QI deployment across short, medium and long-term planning cycles.

The following summarizes the key focus areas:

  • Benefits and principles of quality improvement
  • Implementation techniques and the PDCA improvement cycle
  • Leadership’s role in quality improvement
  • Measuring, tracking and reporting on QI activity
  • Leader standard work

REGISTER HERE: Quality Improvement Leadership Training | Canadian Centre For Accreditation

Lean Quality Improvement White Belt Training

  • February 11th, 2026
  • February 12th, 2026

 Time:  9:00 am – 12:30 pm EST

This training workshop introduces Lean quality improvement (QI) and its relevance for community-based health and social services. The training will focus on key Lean quality improvement concepts and methodologies like 8 wastes, root cause analysis, fishbone, 5 Whys, PDSA/A3 and how they can be used to increase quality, efficiency and innovation.

Upon completion, participants gain the ability to identify improvement opportunities in the workplace.

 REGISTER HERE: Lean Quality Improvement White Belt Training | Canadian Centre For Accreditation

Lean Quality Improvement Yellow Belt Training

  • February 24th, 2026
  • February 25th, 2026

Time: 9:00 am – 12:30 pm EST

The second workshop*, aims to create a basic proficiency in applying key tools and practices such as process mapping; standard work and 5S workplace organization to make small improvements in community health and social service settings.

The training will provide an overview of the core principles of Lean quality improvement (QI); differentiate between Lean and Six Sigma and outline the essential tools and practices that can be applied across the community health and social services sector to increase service delivery efficiency and quality; improve client and employee satisfaction and reduce waste.

*Prerequisite: Lean Quality Improvement White Belt Certification

REGISTER HERE: Lean Quality Improvement Yellow Belt Training| Canadian Centre For Accreditation

Lean Quality Improvement White Belt Training

  • March 3rd, 2026
  • March 4th, 2026

 Time:  1:00 pm – 4:30 pm EST

This course introduces practical change management models and techniques to ascertain and effectively manage change readiness and ensure effective ongoing stakeholder engagement and communication. The training focuses on providing insights and guidance on how best to prepare for and successfully manage change at people, process, service and technology levels across a department or organization.

Upon completion, participants will be able to:

  • Identify types of resistance to change
  • Identify relevant change management models and where they best apply
  • Develop effective techniques to overcome resistance to change
  • Develop and apply effective stakeholder engagement and communication plans

 REGISTER HERE: Practical Change Management Training | Canadian Centre For Accreditation